How to Win People to Your Way of Thinking
You can tell people they are wrong by a look or an intonation or a gesture just as eloquently as you can in words – and if you tell them they are wrong, do you make them want to agree with you? Never! For you have struck a direct blow at their intelligence, judgment, pride and self-respect. That will make them want to strike back. But it will never make them want to change their minds.
If you are going to prove anything, don't let anybody know it. Do it so subtly, so adroitly, that no one will feel that you are doing it.
You cannot teach a man anything; you can only help him to find it within himself.
Be wiser than other people if you can; but do not tell them so.
One thing only I know, and that is that I know nothing.
If a person makes a statement that you think is wrong – yes, even that you know is wrong – isn't it better to begin by saying: "Well, now, look, I thought otherwise, but I may be wrong. I frequently am. And if I am wrong, I want to be put right. Let's examine the facts."
You will never get into trouble by admitting that you may be wrong. That will stop all argument and inspire your opponent to be just as fair and open and broad-minded as you are. It will make him want to admit that he, too, may be wrong.
Show respect for the other person's opinions. Never say, "You're wrong."
Reference: How to Win Friends and Influence People by Dale Carnegie
No comments:
Post a Comment